[Resolved] Snapdeal.com — harassing behaviour by not answering against my request. | |||||
I had ordered huda beauty textured shadows palette rose gold edition eye shadow pressed powder colors. (Order id [protected]) I would like to share that the product is not at all my expectations. The product seen to be of bad quality so i had requested them to initiate return request and also informed that if it is not possible to return the amount in bank account then you can upload the same to the snapdeal wallet. I had also ordered other products along with this, rest our good but this is literally not satisfactory. But rather taking my concern seriously they are sending me system generated email again and again. Also i had not received any call from their end. Kindly suggest what shall i do. Was this information helpful? | |||||
Apr 2, 2018 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Feb 20, 2018 Snapdeal.com Customer Care's response Dear Monika Banerjee Srivastava, We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Regards, Team Snapdeal | |||||
 2 Comments | |||||
Comments
I ordered a mug which is of rupees 478 and i return it I need refund back from snap deal
Snapdeal.com Customer Care's response, Feb 21, 2018
Verified Support
Dear Pinky Kumar,
We care about your grievance. Please enable us to assist you better by sharing your order ID and complaint number with us at help@snapdeal.com. We assure you that we will look into it and connect with you.
Regards,
Team Snapdeal
We care about your grievance. Please enable us to assist you better by sharing your order ID and complaint number with us at help@snapdeal.com. We assure you that we will look into it and connect with you.
Regards,
Team Snapdeal
Snapdeal.com Customer Care's response, Mar 1, 2018
Verified Support
Dear Customer(Pinky Kumar),
We hope your concern is resolved. Please drop us an email at help@snapdeal.com in case you need any further assistance.
Regards,
Team Snapdeal
We hope your concern is resolved. Please drop us an email at help@snapdeal.com in case you need any further assistance.
Regards,
Team Snapdeal
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We request you to share your order details or complaint number to help you out in the best possible way. Kindly share the details with us at help@snapdeal.com so that we can assist you in a better manner.
Regards,
Team Snapdeal
We hope your concern is resolved. Please drop us an email at help@snapdeal.com in case you need any further assistance.
Regards,
Team Snapdeal