[Resolved]  Snapdeal.com — i am not getting my replacement from snapdeal despite 10 days of pick up!

Address:769004
Website:Snapdeal

I have ordered a track pant from snapdeal. Then i wanted to exchange it for a xl size. Pick up boy picked my product on 16th april 2018 but till now it is 27th april 2018 but i have neither received my product as exchange nor recieved any notifications regarding this. I have mailed them multiple times but still no satisfactory results!
+1 photos
Was this information helpful?
No (0)
Yes (0)
Jun 9, 2018
Complaint marked as Resolved 
Verified Support
Apr 28, 2018
Snapdeal.com Customer Care's response
Hi Sursuman,

Very sorry for the inconvenience. We've noted down the order ID. We'll get this checked & connect with you.

Thanks!
Team Snapdeal
Verified Support
May 08, 2018
Snapdeal.com Customer Care's response
Dear Sursuman!

Our team got in touch and updated you on replacement. Replacement has been successfully delivered to you.

Thanks!
Team Snapdeal
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information