[Resolved] Snapdeal.com — I didn't get my replacement

Ankush Putatunda

from Kolkata, West Bengal

Address:

Kolkata, West Bengal, 700082

I ordered Nike presto shoes from Snapdeal.com on 17 April on cash on delivery and it got delivered on 20 th April . As the shoes were bigger I filed for a replacement on 25 th april and the courier picked up the product on 27 th April. Till now it has been 3 days I didn't get any notifications about my replacement from Snapdeal, I sent emails to [protected]@snapdeal.com but even I didn't get a reply. Very dissatisfied and disappointed with Snapdeal. I am constantly trying to contact Snapdeal but not getting any details about my replacement. I will attach all my order deatils and emails. Please look into my matter and help me out.

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Jun 3, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

May 02, 2018

Snapdeal.com Customer Care's response Dear Ankush,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal