[Resolved]  Snapdeal.com — incomplete order/refund

April 24, 2019 at 9:09 pm

I have placed an order for accu-chek active 100 sugar test strips order id: [protected] (3 items)

There order was received in 2 parcel
1 parcel as per the order details should contain 200 strips, but i received only 100 strips, and the other parcel with 100 strips
There is no issue with the other parcel, however the first parcel was short of 100 strips. So i requested for return/refund for 1st parcel.
The parcel was returned with 100 strips the refund was initiated for only 100 strips and refund for another 100 strips is still pending.
I have tried to raise multiple complains but there are no replies to any of them. Also there is no way that you can get in touch with a person on call with the customer central team on[protected].
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May 26, 2019
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Apr 25, 2019
Snapdeal.com Customer Care's response
Hi Customer,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal
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