[Resolved] Snapdeal.com — Installation of Vu TV Order ID: [protected]

mainakecon

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 400087
Website:	www.snapdeal.com

The Vu TV was ordered on 29th of October. The product was delivered before time on 3rd and a request was made on 4th of November for installing the product. Since then several request and complaints has been made but without any issue. More than 50 calls has been made and at each call the Customer care Executive promises that the issue has been escalated and forwarded to the concerned department and within next 4 to 5 hrs the issue will be resolved . Nothing has been done till date . This is the worst services i have encountered by Snapdeal and this is a case of clear harassment.

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Dec 14, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Nov 09, 2016

Snapdeal.com Customer Care's response Dear mainakecon,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal