[Resolved] Snapdeal.com — issue with gift cards | |
Hi snapdeal, I am very disappointed with the service of snapdeal. My family has purchased 6 gift cards last year from snapdeal and out of 6 three of them are not working now. I have raised a request for that on 1st august since the vouchers expiry date was 3rd august and they promised me to resolve the issue or extend the validity by 1 month. But to my surprise i haven't received any mail or call. I called from germany at that time and cant call again n again. I sent several mails but now they are telling to reach quicksilver to refund the money. I reached them too but they said i need to reach out to snapdeal. They are just blaming each others. Pls refund my money otherwise i will take a legal action. Here are my gift card details : Card number 1. [protected] 2.[protected] 3. [protected] Attaching the several mails which i sent to snapdeal Was this information helpful? | |
Oct 1, 2017 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Aug 31, 2017 Snapdeal.com Customer Care's response Dear anil, We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim. Regards, Team Snapdeal | |
2 Comments | |
Comments
Hi,
I have written 100 of mails to Snapdeal but no resolution from Snapdeal
I have written 100 of mails to Snapdeal but no resolution from Snapdeal
Snapdeal.com Customer Care's response, Sep 5, 2017
Verified Support
Dear anil,
We assure you our team is working on your concern and request you to allow us some time. We will get in touch with you shortly.
Regards,
Team Snapdeal
We assure you our team is working on your concern and request you to allow us some time. We will get in touch with you shortly.
Regards,
Team Snapdeal
71%
Complaints
14445
Pending
2758
Resolved
9447
+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
View all Snapdeal.com contact information
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous@snapdeal.com in case you require further assistance in the interim.
Regards,
Team Snapdeal