[Resolved]  Snapdeal.com — issue with gift cards

Hi snapdeal,

I am very disappointed with the service of snapdeal. My family has purchased 6 gift cards last year from snapdeal and out of 6 three of them are not working now. I have raised a request for that on 1st august since the vouchers expiry date was 3rd august and they promised me to resolve the issue or extend the validity by 1 month. But to my surprise i haven't received any mail or call. I called from germany at that time and cant call again n again. I sent several mails but now they are telling to reach quicksilver to refund the money. I reached them too but they said i need to reach out to snapdeal. They are just blaming each others. Pls refund my money otherwise i will take a legal action.

Here are my gift card details :

Card number

1. [protected]
2.[protected]
3. [protected]

Attaching the several mails which i sent to snapdeal
+7 photos
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Oct 1, 2017
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Aug 31, 2017
Snapdeal.com Customer Care's response
Dear anil,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.
Regards,
Team Snapdeal
Sep 01, 2017
Updated by anil1321
Hi,

I have written 100 of mails to Snapdeal but no resolution from Snapdeal
Complaint comments 

Comments

Sir, I Have ordered steelbird helmet through my net banking. Two times debited in my account. But I got message from Snapdeal "The payment for your order Steelbird Vision - Fu... was not successful". So kindly give me (1843rs+1843rs = 3686rs)debited amount...this is my Order Id: [protected].
Snapdeal.com Customer Care's response, Sep 1, 2017
Verified Support
Dear Karnan D,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal
Hi,

I have written 100 of mails to Snapdeal but no resolution from Snapdeal
Snapdeal.com Customer Care's response, Sep 5, 2017
Verified Support
Dear anil,
We assure you our team is working on your concern and request you to allow us some time. We will get in touch with you shortly.
Regards,
Team Snapdeal

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