[Resolved] Snapdeal.com — lava mobile received, problem not getting resolved | |||
The product have many issue, the speaker is not working properly, ring tone is very low, vibrator is not working g, blue tooth is not working, phone is getting heated up, after complaint i was asked to visit lava service center, today i visited the service center after checking the invoice they found that the iemi number of mobile is different in invoice than what is delivered, so they asked to contact back to you, request to ease check the same and do the needful Iemi in invoice is [protected] where as on mobile it is [protected] Also could not able to contact the customer care executive Was this information helpful? | |||
Nov 17, 2018 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Oct 17, 2018 Snapdeal.com Customer Care's response Hi Customer, We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out. Thanks! Team Snapdeal | |||
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+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
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They sent damage product and i have returned.
But didnt refund Rs 360
Please help out.
Thanks and regards
Akta Rani
We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.
Thanks!
Team Snapdeal