[Resolved]  Snapdeal.com — m3 band watch/ product not received yet

Address:560040
Website:www.snapdeal.com

I have placed order on 4th dec 2018, m3 band watch and till now i have not recived product from the snapdeal. I have raised a query with snapdeal but not receved any response from 20 days and when we try to connect customer care it will not reach to them. And i paid amount through net banking and in order status it is mentioned the previous seller is not able to fulfill the product and hence new order is placed on 12the dec 2018 but we donot see any details of it nor we can track it. Could you please investigate thoroughly and help us to get the product or money back to our account.
Thanks in advance
Pramod
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Feb 8, 2019
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Jan 05, 2019
Snapdeal.com Customer Care's response
Hi Pramod,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal
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