[Resolved] Snapdeal.com — missing some parts in mobile from online buying in snapdeal | |||||
I have brought a mobile from Snapdeal but some parts are missing so i apply for refund it but they don't, so i tell them for replacement but they can't replace my phone. When i open the box then i saw some parts are missing in the mobile then quickly apply for refund.But they avoid my request. Please help me ...they said they cant return or refund my phone. I objection to the higher authority also. Snapdeal customer care call me and they said that if you change this mobile you contact to the mobile center.But why should I contact to the mobile center? How to blame on other someone if your fault . Was this information helpful? | |||||
Jun 20, 2018 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support May 18, 2018 Snapdeal.com Customer Care's response Dear Suvam, We understand that our team has connected with you and informed that the complaint could not be accepted as the correct product was delivered to you and in good condition. Hence, we are not able to proceed the same from our end. Regards, Team Snapdeal | |||||
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+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
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Me order saree but we received different saree and Snapdeal not register my complaint
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.
Regards,
Team Snapdeal