[Resolved] Snapdeal.com — Mitashi home theatre syatem

Adhar Dua

from Delhi, Delhi

Address:	122001
Website:	Snapdeal

Order ID: [protected] (1 Item) DETAILS
Placed on 02 Jan, 2017
Delivered on 7th jan 2017
it was a defective item delivered by Snapdeal.i placed a return request on 7 th january itself .The courier partner updated wrong that the customer happy with the product but i never had a chat or meeting with their courier team.I called them about 16 times till today, huge phone bill no response from their side, they always say that it will be picked up in next 24-48 hours and complaint was registered the previous day only although i have registered the complain on 10 or 11 th itself. and now they suddenly say that your product can not be picked up.They are making fool.
if they do not respond further i would be registering a court case.
The complaint number that they registered[protected]

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Feb 20, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jan 18, 2017

Snapdeal.com Customer Care's response Dear Adhar Dua,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,

Team Snapdeal