[Resolved] Snapdeal.com — my order no [protected]

Adwip Dutta

from Delhi, Delhi

Address:

Howrah, West Bengal

On and from 3rd June I am getting sms from you that my order will be delivered on that date.
Also yesterday I got the same sms.
To find out the problem I found in my account my phone no is written as [protected] instead of [protected] and the courier is failed to contact me.
It is very shocking that you are sending sms everyday to my phone no [protected] but number supplied to the courier is a wrong one.
Today your courier made a missed call to my correct number and I rang back and got the information regarding the wrong phone number.
I have to stay at home from 3rd June till today as everyday I was getting your sms that it will be delivered that day.
Now my question is who will be responsible for westing my time from 3rd June?

ADWIP DUTTA

Was this information helpful?

No (0)

Yes (0)

Jul 18, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jun 17, 2019

Snapdeal.com Customer Care's response Hi Adwip,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal