[Resolved]  Snapdeal.com — Not getting refund of led tv as well as courier amount was spent by me

Address:	East Khasi Hills, Meghalaya, 793009
Website:	snapdeal

Respected sir,
What you have done on the case mention below, ( I have brought a
VU 40D6575 102 cm (40) Full HD LED Television which was damaged from its 1st day(21st september 2016 and I have complained to return the product same day but no one come to pick the TV as your customer executives told that rivers pick up facility is not available in your area a was surprised as well as depressed that i took my 40" Tv with my own expense and with lots of pain with private courier company and paid 2500 amount with my pocket and send it to back you as your customer support executive advised to do generating return slip and send to the same address it reached your address and it is showing that your money refunded but till date 14 november 2016 I did not received the amount My Order ID: [protected] is this I did not received my courier amount i already paid 2500 to the reciept already uploaded Now I m fed up to call time and again customer care of [protected] neither my problem solved or no one taking intiate to solve it now i am moving to consumer forum i m very sad and i will neither do any deal with snap deal nor recomanded any one plz take it seriously and take immediate and necessary action . The worst brand name is waiting for you. I have copied replay of your mail but till today Now I have no option except to relay this to all forums, newspaper, social media, online media, and news channel, national consumer affairs cell …etc.
Thanking you sir.
Yours sincerely,
Hemant kumar
[protected], [protected]
Kendriya vidyalaya EasternAir Command Upper shillong
Air Force
DETAILS
Placed on 21 Sep, 2016