[Resolved]  Snapdeal.com — not taking returns

Address:Chennai, Tamil Nadu, 600093

We have ordered few products.. Due to cheap quality and bad designing we wanted to return the products but still they are not taking the products back.. When we call they are saying some # reasons about our account. We are trying to call the snapdeal customer care but their computer responds and its not connecting to the customer care. We tried though consumer complaint last time and they said they would reach us but havent done so till now. Please deal with this
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Apr 22, 2018
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Mar 12, 2018
Snapdeal.com Customer Care's response
Dear Customer(Claro The Boss),

We care about your grievance. Please enable us to assist you better by sharing your order ID and complaint number with us at [protected]@snapdeal.com. We assure you that we will look into it and connect with you.

Regards,
Team Snapdeal
Verified Support
Mar 20, 2018
Snapdeal.com Customer Care's response
Dear Customer(Claro The Boss),

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal
Complaint comments 

Comments

I place order for silver polyester bike body cover but received blue and red
polyester bike body cover..
Order id : [protected] DT 02/03/18
Invoice No. : SCEC58/1002950 DT 03/03/18
My address is :
Swadesh Nandi
Bill: Bhitarsuti, P.O. Kaliabhomora
City : Tezpur (Assam)
Pin code : 784027
Snapdeal.com Customer Care's response, Mar 13, 2018
Verified Support
Dear Swadesh Nandi,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon.

Regards,
Team Snapdeal

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