[Resolved] Snapdeal.com — old and bad replacement led tv

Umesh Kushwanshi

from Gurgaon, Haryana

Address:	Hyderabad, Andhra Pradesh, 500049
Website:	snapdeal.com

I can keep this led. It is done intentionally. Please get back this led. This is not useful to me.

Order number: [protected]

I got bad quality of screen. Earlier product was too good with picture quality.
In this product, screen looks like a lcd screen.

Please return back my old product anyhow. I will submit this in warranty store, if possible. But, i don't want this received product.
I will also purchase a new remote, if needed. But i don't want this product, what was handed over as replacement.

This is really bad in comparison to original product i received earlier. There was just issue with power on/off with remote.

I'm not able to initiate replacement. Please help me. It looks the old product in comparison to original product received earlier.

Please send back to me my original product, i'll compromise with that only and will repair it to nearest service center or repair center.

But i don't want this replacement, if this type of replacement you guys do.

Please help me

Was this information helpful?

No (0)

Yes (0)

Jul 31, 2017

Complaint marked as Resolved

Thanks for the assistance, Snapdeal

Snapdeal.com customer support has been notified about the posted complaint.

Jul 27, 2017

Updated by Umesh Kushwanshi I'm not lieing.
I also said in email, I just wanted to repair my tv. I didn't want replacement.
I have given old and bad quality model. Please trust me, I'm not lieing.
I am just speaking truth.
I don't have any customer support number to speak with. Please help me to get my TV back else get this product back and I don't need this. Please take this replacement back.
I can't tolerate this replacement TV.

Whenever I sit in front of this TV, it realize me, I made a big mistake to file repair from you.
Please take this replacement tv away from me.I want my old TV back please.

This looks that this TV was repaired, it's LED is also not properly fit and hidden.
Very low quality of TV I received.
Please Please Please take this TV away from me. Please help me, Please help me.
Mob. [protected]
Order: [protected]

Jul 27, 2017

Updated by Umesh Kushwanshi I am ready to pay shipping cost as well. Please please help me. I can't keep this faulty and low quality TV.
The original product was so good than this. Picture quality is very bad on this.

Jul 27, 2017

Updated by Umesh Kushwanshi Picture quality is very back on this, I'm ready to pay shipping cost for this. Please please return my TV back.

Verified Support

Aug 01, 2017

Snapdeal.com Customer Care's response Dear Umesh,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal