[Resolved] Snapdeal.com — order id:[protected], item name:crocs bayaband navy floater sandal

Lalchhuanawma Hauhnar

from Mamit, Mizoram

Address:

796012

Sir ive order crocs bayaband from snapdeal on 6 november 2018 and made a payment through pocket wallet, i have realized that i order wrong size, so i cancel the item before they dispatch, but till now i dont get any refund, can you help me out as soon as possible, ive got message that it was refunded but i still dont get any refund, many people said that snapdeal is fake shopping website.

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Dec 13, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Nov 12, 2018

Snapdeal.com Customer Care's response Dear Lalchhuanawma,

Hope you are doing good.

We wish to inform you that your refund has been initiated from our end and you will receive the amount within 7 to 10 working days.

Regards,
Team Snapdeal

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Comments

Vicky Dhami

from Baraut, Uttar Pradesh

I did not get refund till now... When I returned Nike air max shoes last month dated 10.10.2018 .my ID no. Is [protected]... I also went to bank and show that reference no. Snap deal provided me... There is nothing help to solve that... So please help me or send me that refund at my account...

Snapdeal.com Customer Care's response, Nov 13, 2018

Verified Support

Dear Vicky,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal

Pendyalasrinivas Srinu

from Kakinada, Andhra Pradesh

My payment deducted but it says repay for my order

Snapdeal.com Customer Care's response, Nov 13, 2018

Verified Support

Hi Pendyalasrinivas

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

Rajsingh1981

from Nagpur, Maharashtra

Dear Sir.
We have order on 02 September...but my order till not now be received.
I have called to customer care number reply your order on way...
So pls solve the problem
Thanks
Raj

Snapdeal.com Customer Care's response, Nov 13, 2018

Verified Support

Hi Raj!

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

Sri chand

from Allahabad, Uttar Pradesh

I am sri chand from bahraich, i purchase fedito 13000mAh power bank from snapdeal but product cannot properly worked.I can return the product to snapdeal but my money cannot return in my bank account.
Please help me to return my money.
Thank you
Sri chand
Bahraich

Sri chand's reply, Nov 8, 2018

Yes

Snapdeal.com Customer Care's response, Nov 13, 2018

Verified Support

Hi Sri

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

Siddhant Singh Chouhan

from Indore, Madhya Pradesh

Dear Snapdeal,
My Order ID: [protected]
Reference code: 51420273

Im unable to replace my gold kada that i purchase from your site kindly solve my issue.When i go to the my order n tap on return/replace the order i displayed that return request closed.

Snapdeal.com Customer Care's response, Nov 13, 2018

Verified Support

Dear Siddhant,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal