[Resolved] Snapdeal.com — order not delivered - snapdeal fraud

 
1 Review
 Syaorangal on Sep 8, 2018
I had ordered 2 - miss rose professional make up crayon matte lipstick on 3rd july 2018 and i was given delivery time of 3rd - 7th september 2018! Since than i am trying to track my order but i could not see my order status beyond 4th july 2018!

Did so many attempts and tries to get in contact with customer service representatives but snapdeal system only have ivr and no human contact who can actually listen to the issue and respond!

Now on 7th sep 2018 i am getting messages and mail saying my order has been delivered on time but they did not deliver my order. No one at my place also did not receive any order.

All contact no. Available on websites are wrong.
Complaint marked as Resolved Nov 3, 2018

Complaint Status


[Sep 08, 2018] Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Snapdeal.com Customer Care's response, Oct 01, 2018
Dear Syaorangal,

Hope you are doing good.

We really apologize for the inconvenience caused. We wish to inform you that your refund has been initiated from our end and you will receive the amount within 7 to 10 working days.

Regards,
Team Snapdeal
Complaint comments  Add a Comment     Updated: Share0Tweet0Share0

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    58%
    Complaints
    11481
    Pending
    4133
    Resolved
    5665
    phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    location
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    Snapdeal.com - order not delivered - snapdeal fraud