[Resolved] Snapdeal.com — order status shows delivered but the product is not delivered

barkha20

Website:

www.snapdeal.com

I ordered two bedsheets but received only one and the order status shows delivered for both the products.
For one of the bedsheet, i got the message about the delivery but i did not receive any call from their side and they claim it is delivered. I ordered it on 2nd july and the message came on 8th july 2020 around 6 pm but no product is delivered.

I raised the complaint at the help centre of snapdeal on the same day and still did'nt get any response from their end. No body is picking call in their office. I therefore request you to look into this matter by making them either deliverthe order or refund the amount which is rs. 499.

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Jul 11, 2020

Complaint marked as Resolved

After several attempts of call and mails, finally the product got delivered.

Snapdeal.com customer support has been notified about the posted complaint.

Jul 12, 2020

Updated by barkha20 The product is delivered.