[Resolved]  Snapdeal.com — Ordered for mi band 2 but received another product

Address:	110020
Website:	www.snapdeal.com

Snapdeal reference number : slp[protected]

Dear sir,

Please note that i had ordered a "mi band 2" but received the product made by another manufacturer i. E. "binoo"

Since then i am following up with you for return pick up.

Your pick up person came and asked for an invoice with item code. However, i had not received any invoice with item code and whatever was received i had shown to him. I had also shown him the same copy of mail received from snapdeal where the invoice was received as an attachment.

Again i had started fresh follow up with your customer care to provide a proper invoice to me and after lot of struggle i could able to receive an invoice with where the snapdeal invoices are mentioned.

Unfortunately, in the course of time now my family is out of city and my flat is locked throughout the day as i am at office.

I have requested several times to your customer care to change the pick up location but nothing has happened yet and getting calls from your team (New person every time) and explaining the details to every person.

Now, please note that there are following two options:

1) return pick up from my office at :
Subhasis das, fluor daniel india pvt. Ltd;
Building no. 10a, dlf cyber city,
Phase ii
Gurgaon - 122002

2) pick up the item from my home address (Original address) after return of my family member i. E. 1-july-17

Thanking you

Subhasis das

Mobile no: +91 [protected]