[Resolved] Snapdeal.com — please don't buy pen drives from there

Deve1011

from Noida, Uttar Pradesh

Address:	New Delhi, Delhi, 110019
Website:	Www.snapdeal.com

I ordered 32 gb Transcend pendrive at 722₹, my parents received that Pendrive(they were unware about brand), after 14 days Pen drive stopped responding.Then i said them to take invoice and claim warranty but AFTERTHAT, FRAUD OF SELLER/SNAPDEAL AROUSEN, they delivered fake 32gb SONY pendrive instead of 32 gb transcend pendrive. and invoice made in the name of Transcend Pendrive.Snapdeal straightforwardly denied to take responsibility.
i lost 722₹, but it is okay:it was not 7K, So please it is my humble request to all don't buy these type of electronic products from Snapdeal or i[censored] buy please check its genuinity and match it with invoice. thanks.

I am not posting any image, but it is true.

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Mar 12, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jan 27, 2018

Snapdeal.com Customer Care's response Dear customer (Deve1011),

Thanks for reaching out to us. We care about your grievance and would request you to share your concern in detail along with your order ID, complaint no. and contact information with us at [protected]@snapdeal.com so that we may assist you.

Regards,
Team Snapdeal

Verified Support

Feb 05, 2018

Snapdeal.com Customer Care's response Hi customer (Deve1011),

Hope you are doing good.

We hope your concern is resolved. Please write to us at [protected]@snapdeal.com in case you need any assistance.

Thanks,
Team Snapdeal