[Resolved] Snapdeal.com — prepaid ordered product not delivered but status show as delivered

yprreddy

from Hyderabad, Telangana

Address:

500090

I ordered craftam monk buddha statue vide order id [protected] on 2nd november 2018. I ordered on prepaid basis and paid the amount rs 238/-. I received sms to my phone and informed confirmation of order and that it will be delivered by 12th november 2018. On 11th november i recieved a message saying that item is delivered vide delivery id [protected]. There is no details of courier boy or his phone no in the message. The item is not delivered and i did not receive any phone from the courier boy. Please go through the matter do justice for me.

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Dec 27, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Nov 19, 2018

Snapdeal.com Customer Care's response Dear Customer,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal