[Resolved]  Snapdeal.com — product not delivered

I have ordered Guru Lipstick Dark Purple 7.5 ml and Guru Lipstick Shade #03 order id no is [protected] placed on 06 Aug, 2018 but till date i didnot
recieved any item, but the order status showing is delivered.. i tried customer care number but my call is not contacting with customer care.. You are, therefore, requested to take necessary action at your end and inform me by return e-mail please.
Was this information helpful?
No (0)
Yes (0)
Oct 23, 2018
Complaint marked as Resolved 
Camplaints resolved thanks cansumer team
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Oct 18, 2018
Snapdeal.com Customer Care's response
Dear Kamallakhian,

Apologies for the inconvenience caused. We wish to inform you that your refund has been initiated from our end and you will receive the amount within 7 to 10 working days.

Regards,
Team Snapdeal
Oct 23, 2018
Updated by kamallakhian
camplaint resolved thanks cansumer team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information