[Resolved] Snapdeal.com — receive the used old defective product

saranjeet0646

from Chandigarh, Chandigarh

Address:	140507
Website:	SNAPDEAL.COM

We have received the defective & used product from your side. When, i open the packed, i found the product quality is too low. Its defective & used product. It has different style product as per display. As a customer, i have paid for it 4950 rupees. Which is a big amount. I want to replace it. I have also created a return request online. But i have not got any response from it yet. Please do the needful. Also find the product detail as per below. I am not receiving any call or mail from snap deal side related it. I also create a mail to[protected] & create a mail with snap on [protected]@snapdeal.com. But, they are not giving any response.
Order id: [protected]
Date of receiving: 03-jan-2017
Issue: received the defective & used product.
Mob [protected]
Email [protected]@yhaoo.com

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Feb 11, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jan 08, 2018

Snapdeal.com Customer Care's response Dear customer (saranjeet0646),

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com.

Regards,
Team Snapdeal