[Resolved] Snapdeal.com — received different item

Shwetajuhi

Address:

Muzaffarpur, Bihar, 842001

Dear sir/maidam
07th/november/2017 my product delivered by snapdeal. When i open the box then i saw different item in the box. Then i complain in snapdeal site. My order id-[protected] and complain and refund ticket id[protected].
My product was picked in 09/11/2017 evening by your courier boy. I would like to kindly request you please send money to my account as soon as possible.
I hope you take my problem seriously and resolve this issue as soon as possible and please send money on my bank account. Please help me sir. I sincerely hope you will help me. Please sir send money in my bank account.
Thanks and regards
Shweta kumari
Include:
1-pickeup recipet by courier boy

+1 photos

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Dec 16, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Nov 14, 2017

Updated by Shwetajuhi .

Verified Support

Nov 15, 2017

Snapdeal.com Customer Care's response Dear Shwetajuhi,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com.
Regards,
Team Snapdeal

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Comments

Shwetajuhi

Dear sir/maidam
Please refund money in my bank account.please help me sir.i hope u understand my problem and send money in my bank account as soon as possible.please help me sir

Snapdeal.com Customer Care's response, Nov 17, 2017

Verified Support

Dear Shwetajuhi,

Hope you are doing well.

Our team is working on your concern and would get in touch with you on email at the earliest. We request your cooperation in the interim.

Regards,
Team Snapdeal