[Resolved]  Snapdeal.com — Received duplicate and wrong product

Mar 30, 2017

Updated by poonam singh ahlawat I have ordered on snapdeal.com with Order ID: [protected] Prc on 28th February for Mosquito Net Double Bed Pink Border for 1106 rs, they have sent single bed net, I have requested replacement and they have said they will replace it and picked it back and then refused to replace it saying it has passed our quality check, how it can pass their quality check if i have ordered for double bed and received single bed, and they are not even ready to replace it just saying cannot replace the product. i have ordered it for some one and it is total embarrassment. Neither we are able to use the product as we do not have single bed and its total waste of money for us. Its complete fraud and not even ready to replace also.

Apr 01, 2017

Updated by poonam singh ahlawat I have ordered on snapdeal.com with Order ID: [protected] Prc on 28th February for Mosquito Net Double Bed Pink Border for 1106 rs, they have sent single bed net, I have requested replacement and they have said they will replace it and picked it back and then refused to replace it saying it has passed our quality check, how it can pass their quality check if i have ordered for double bed and received single bed, and they are not even ready to replace it just saying cannot replace the product. i have ordered it for some one and it is total embarrassment. Neither we are able to use the product as we do not have single bed and its total waste of money for us. Its complete fraud and not even ready to replace also. And now they are calling and saying they cannot refund or replace as they have that single net only for double bed orders and they cannot do anything. What it means we have to bear the loss of our money and they cannot do anything.

Apr 01, 2017

Updated by poonam singh ahlawat there is no point of calling again and again saying we cannot do anything. We have purchased the product from you and paid full amount to you, if we have received wrong product and of no use for us and our money is totally wasted, who is responsible and who should take it back or replace or refund. Just saying we cannot do anything means you should not sell the wrong products and take money from peoples.

Apr 01, 2017

Updated by poonam singh ahlawat I am posting on all of my whatsup groups about your fraud and requesting them to forward the same to all their groups, so other people can be saved from your frauds and i will continue doing so as i have felt a lot insulted and lost my money and i do not want same for anyone else.

Apr 12, 2017

Updated by poonam singh ahlawat how long we should wait for their action, already one-and-a-half month over and they have done nothing, they are not even ready to replace it nor they want to refund the amount. They are just cheating people sending duplicate things and wrong things and then not even ready to change it or refund the amount. I am too much dissatisfied with this response and not going to shop in my life again with snapdeal ever.

Apr 18, 2017

Updated by poonam singh ahlawat how long we should wait for their action, already nearly 2 months over and they have done nothing, they are not even ready to replace it nor they want to refund the amount. I just want refund if they do not have the right product i have ordered for, I cannot keep a cheap and duplicate product for the amount I have paid. I am too much dissatisfied with this response and not going to shop in my life again with snapdeal ever.