[Resolved] Snapdeal.com — reebok shoe - order id - [protected] | |
I want to return this product since it has size issues. I also didn't like the quality of the product. But snapdeal is refusing to return the product as they found some issues in my account and some transactions that do not pass their internal checks. Not sure whats the issue. If the company is providing 7 days easy return option then they should follow it. Was this information helpful? | |
Apr 17, 2019 Complaint marked as Resolved Issue resolved. Thanks Snapdeal. Please do let me know if I will be able to return any item in case I don't like in future, so that I will be careful before ordering.
Snapdeal was able to resolve the issue. But they responded when I registered a new complaint against the old complain. It took around one month to provide the resolution. The shoe got returned and I got my refund. Snapdeal.com customer support has been notified about the posted complaint. Verified Support Mar 20, 2019 Snapdeal.com Customer Care's response Hi coolsurya, We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out. Thanks! Team Snapdeal Verified Support Mar 23, 2019 Snapdeal.com Customer Care's response Dear Customer, Hope you are doing well. So sorry that this is taking time, but I just checked, it is definitely being worked on. Thanks for your patience. Regards, Team Snapdeal Verified Support Apr 10, 2019 Snapdeal.com Customer Care's response Dear Coolsurya, Hope you are doing well. We are re-escalating your issue to the concerned team and will get back to you soon. Regards, Team Snapdeal | |
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Pls refund my amt i dnt want ur prize
Regards
Shobha
Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.
Regards,
Team Snapdeal