[Resolved] Snapdeal.com — Refund and pickup

Fahad7

from Kolkata, West Bengal

Address:

Kolkata, West Bengal

My order no [protected]
I have delived my order but size is not fit so i refunded this product last week
But till now no pickup status confirm
I had made many call to snapdeal but they were not responding
They were wait a very long time to talk to customer care
Why a person chose online shopping?
Because they save their time
But i think i am wrong to purchase a product to snapdeal only for waste my time noting eles
I have tried order shoping site they much better than snapdeal n more freindly to his/her customer

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Jan 17, 2017

Complaint marked as Resolved

I want to pickup my prdouct as soon as possible and my money refund back to me

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jan 17, 2017

Snapdeal.com Customer Care's response Dear Fahad7,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,

Team Snapdeal

Jan 18, 2017

Updated by Fahad7 No
my complain has not resloved

Verified Support

Jan 18, 2017

Snapdeal.com Customer Care's response Dear Fahad7,

We assure you our team is working on your concern and request you to allow us some time. We will get in touch with you shortly.

Regards,

Team Snapdeal

Jan 19, 2017

Updated by Fahad7 Yah snapdeal solved my problem
But next time give better service than this