[Resolved] Snapdeal.com — refund not provided

1 Review
 Ranjith Kanth on Sep 10, 2017
Hi have ordered a product worth rs 800. It does not have the specifications which they mentioned in their description so i returned the product for refund. Its been nearly 1 nd half months i didnt receive my refund. Wen i raised an issue regarding this, their associate called me nd informed tht they will not provide refund wen i asked for the reason they simply refused by stating tht they wont tell reason as per their policy. Is that fine?

refund not provided
refund not provided
refund not provided
Complaint marked as Resolved Oct 16, 2017

Complaint Status

[Sep 10, 2017] Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Snapdeal.com Customer Care's response, Sep 11, 2017
Dear Ranjith,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous@snapdeal.com in case you require further assistance in the interim.

Team Snapdeal
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    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
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    Snapdeal.com - refund not provided