[Resolved] Snapdeal.com — Refund of my money. | |||||
I ordered a pair of lee cooper blue training shoes with order no. Order id: [protected]. The shoes were returned due to size problem. Now after almost a month snapdeal.com is not returning my rs. 1899/-. On inquiring they are saying that they have stopped my refund and are not giving me any valid reason. Despite of calling them many times, i have not received any satisfactory answer. No site has authority of holding anybody`s refund. Was this information helpful? | |||||
May 26, 2017 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Apr 23, 2017 Sinu Ahmed's response Order id- [protected]Contact- [protected] Verified Support Apr 24, 2017 Snapdeal.com Customer Care's response Dear Reshu garg, We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim. Regards, Team Snapdeal | |||||
 2 Comments | |||||
Comments
I ordered jbl headphone and got something else and delivery never comes to pickup when i am home he call me ehen i am college i suppose he is very BUSY...i mean i have told him i have college and when i call customer care i get supid reply that we will take of it from snapdeal... I feel u shud be ashamed u cheated snapdeal
Snapdeal.com Customer Care's response, Apr 26, 2017
Verified Support
Dear Archana asthana,
We care about your grievance. Please enable us to assist you better by sharing your order ID and complaint number with us at writetous@snapdeal.com. We assure you that we will look into it and connect with you.
Regards,
Team Snapdeal
We care about your grievance. Please enable us to assist you better by sharing your order ID and complaint number with us at writetous@snapdeal.com. We assure you that we will look into it and connect with you.
Regards,
Team Snapdeal
Snapdeal.com Customer Care's response, May 4, 2017
Verified Support
Dear Archana asthana,
We hope your concern is resolved. Please drop us an email at writetous@snapdeal.com in case you need any further assistance.
Regards,
Team Snapdeal
We hope your concern is resolved. Please drop us an email at writetous@snapdeal.com in case you need any further assistance.
Regards,
Team Snapdeal
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
71%
Complaints
14445
Pending
2758
Resolved
9447
+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
View all Snapdeal.com contact information
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous@snapdeal.com in case you require further assistance in the interim.
Regards,
Team Snapdeal