Snapdeal.com — refund of my order

Address:Karimnagar, Andhra Pradesh
Website:Snapdeal.com

I have order the product vizio 7 keyboard for tablet-VZLKB7-01(black) on 20/10/18. they delivered me a defective one and I returned it.My refund was initiated on 5 November 2018 but I didn't get any refund till now and all my efforts to reach their customer service executive have been a waste of time. Company hasn't responded for any of my queries . I am very unsatisfied with the company response and order delivery issue. My suborder ID is
[protected].My reference no for the refund is 74056638310830919611343/.
I am expecting a response as soon as possible.
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    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
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