[Resolved] Snapdeal.com — refuse to return as per their policy

 
1 Review
 n_ar on Sep 14, 2017
Hi,

I ordered a watch from snapdeal and as per their return policy of "incorrect fit" i requested for a return since it did not fit me correctly.

Snapdeal refused the return giving reasons that the product was not damaged.

As per their policy on website they allow returns under the criteria of "wrong size" but they dont abide by their policies.

Cheats! They are out to fleece customers. They are harassing customers and giving lame excuses.
Complaint marked as Resolved Oct 25, 2017

Complaint Status


[Sep 14, 2017] Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Snapdeal.com Customer Care's response, Sep 20, 2017
Dear n_ar,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal
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    Snapdeal.com - refuse to return as per their policy