Snapdeal.com — regarding replacing of product

 
1 Review
Nagpur (urban), Maharashtra, India
 mangeshkarde on Feb 18, 2019
R sir i am ordered a product of rasasi perfume namely romance for me and i get a parcels on saturday 22 nd feb 2019. I checked tje product on same day and found that instead of rasasi perfume the delivery boy gave me perfume bottel of white london which was different. Without fail i suddenly launch a return request to the system please replace it or return

Complaint Status


[Feb 18, 2019] Snapdeal.com customer support has been notified about the posted complaint.
Updated by mangeshkarde, Feb 18, 2019
perhaps order id is wrong
Verified Support
Snapdeal.com Customer Care's response, Feb 18, 2019
Hi mangeshkarde,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal
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    Customer satisfaction rating
    61%
    Complaints
    12078
    Pending
    4006
    Resolved
    6340
    phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    location
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    Snapdeal.com - regarding replacing of product