[Resolved] Snapdeal.com — replacement

Sumathi achari

from Kolhapur, Maharashtra

Address:

Mumbai City, Maharashtra, 400097

I had ordered a ibs 358 pink coloured micromic few days back.
The product was not in a working condition and it wasnt the same as shown in the site.
I then contacted
As the product was unsatisfactory i had requested for replacement.
The concerned person was sent in order to take the mic.
But nothing is being done or coneveyed regarding the same
Besides im unable to contact the concerned authority.
I would like my product to be either replaced or my money to be refunded as soon as possible.

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Nov 9, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Sep 24, 2018

Snapdeal.com Customer Care's response Hi Sumathi,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal