[Resolved]  Snapdeal.com — return issue

On 22 dec 2017 i placed order for tata ceramic pcs ceramic full plate. The one i recived was of a size of saucer thenwhen i returned the product they did the pickup and the pickup guy checked the product and then took it. Now today i recived a message claiming that the product failed qualitycheck & they are sending it bak to does that mean they sent bad quality product to me & now not even ready to return it. Is it how you trouble coustmers
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Feb 8, 2018
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Jan 08, 2018
Snapdeal.com Customer Care's response
Dear Prachi Roy,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com.

Regards,
Team Snapdeal
Jan 24, 2018
Updated by Prachi Roy
Its has been more than 12 days I got no response now I have to face a loss I have no response and my money is gone . Its wrong to not return my product & now they have the product and money so they don't want to bother about my loss & money . This is 3 time I faced a problem and a faulty product from Snapdeal & this is to much . I want quick response otherwise I would take strict action against your company
Feb 07, 2018
Updated by Prachi Roy
THIS IS TOO MUCH SNAPDEAL IS SUCH A BAD SITE THEY DON'T CARE ABOUT COUSTMER BOW IT HAS BEEN MORE THAN 45 DAYS YET I GOT NO REPLY NOW ITS HIGH TIME THIS TIME I WILL TAKE LEGAL ACTION AGAINST YOUUR COMPANY
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