[Resolved]  Snapdeal.com — return not accepted

Address:

380050

I had ordered indiweaves black woollen track pant on 1st december with orders id [protected].. I received a simple track instead of woollen track pant and product is not as per described and when i placed the return request after two days i got the mail that return request is been closed saying your account is having transaction issues.. If they have issues than why they are accepting order and processing them.. Why not rejecting the order.. Making fool to the customer on name of easy return and sending different product than described in description.. I want to return this and want my refund otherwise i will go to consumer court and file complaint on snapdeal as well as merchant.. Sending fake products taking high price and sending cheap material making fool to the customer and when asked for return, return request was closed.. And your 24*7 helpline number [protected] is another way of making fool to the customer as after repeated trial they doesn’t connect us to customer executive... Pathetic service.. Worst experience with snapdeal never shop and will never recommend to anyone..