Snapdeal.com — return & refund declined

Address:Gurgaon, Haryana
Website:Www.snapdeal.com

I ordered 14 pairs of shoes order i'd [protected] & [protected], however the shoes i received were not original, all were fake. Now when i created the cancellation request, snapdeal is telling that they can't take return & amount of 4 shoes will not be refunded as per their policy. The said policy should have been informed to me before hand not after i made to cancellation request!

Avinash
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    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
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    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
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