[Resolved] Snapdeal.com — return request cancelled

[email protected]

from Kolkata, West Bengal

Address:

Vill-Suryapur P.O-Suryapur P.S-Titagarh, Kolkata, West Bengal, 700121

I ordered a product on 25th april. After that a different product was delivered. Then i requested to replace. Replaced product was delivered on 12th may. But it is also damaged. I requested to return but return request cancelled. What will i do now? Kindly help me. I got damage product and they cancelled my return request. When i order this product, it was shown that 7days return policy. I requested to return on the same day of delivery. Kindly help me. My contact number is [protected] and and alternative mobile number is [protected].

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Jun 19, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

May 12, 2019

Updated by [email protected] Why did Snapdeal return request cancel?Kindly help me.Please give my money back or replace my product.I requested to return after a few minutes of delivery.

Verified Support

May 13, 2019

Snapdeal.com Customer Care's response Hi Pratik

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal