[Resolved]  Snapdeal.com — return request rejected

I ordered soundbot sb526 and i did not like the product hence i requested for a return but because it did produce the right sound quality as i had expected so i requested for a return and it was processed but after two days i received an email quoting that my return cannot be processed because the product was delivered in good quality which does not make sense as it wasn't the reason which i returned the product after all.
A humble request to respond to my request and do the needful before the request expires in 5days because i cannot lose out on money for something that doesn't satisfy me.
Thank you.
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Mar 13, 2018
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Feb 10, 2018
Snapdeal.com Customer Care's response
Dear customer (Eamon Rumnong),

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com.

Regards,
Team Snapdeal
Complaint comments 

Comments

I have initiated the return request on 28 Jan 18 vide Ticket Id 45765569 but till date nobody has contacted or come to pick up the item. Please do the needful at the earliest.Thanks & regards. GC Kar, mob no.[protected].
Snapdeal.com Customer Care's response, Feb 13, 2018
Verified Support
Dear Ganesh,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com.

Regards,
Team Snapdeal

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