[Resolved]  Snapdeal.com — return/replacement not working

Sir maine snapdeal se ek bluetooth speaker aur ek kurti kharidi hai. Speaker ka charge aadhe ghante se jyada nahi rahta hai. Aur jo kurti mene order diya tha company ne mujhe dofferent kurti deliver ki hai. Mene my order pe ja kar return/replacement option me ja rahi hu lakin kuch nahi ho raha hai. Aur customer care pe complain kar rahi hu to waha se bhi kuch nahi ho raha hai. Snapdeal ek cheating company hai mujhe to lag raha hai.
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Jun 25, 2018
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
May 25, 2018
Snapdeal.com Customer Care's response
Dear Kakoli,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal
Complaint comments 

Comments

I had ordered 2 days ago I have got a stone in the box, I do not believe it. And I'll definitely make some big
Virat Soni's reply, May 20, 2018
THATA IS VERY WRONG FROM SNAP DEAL, I AM REGULAR CUSTOMER AND I VERY ANGRY FROM YOU.
PLEASE GIVE ME JUSTICE.
PLZ PLZ PLZ
Snapdeal.com Customer Care's response, May 26, 2018
Verified Support
Hi Virat,

Sincere apologies for the unpleasant experience, please share the order ID and we’ll help you out.

Regards,

Team Snapdeal

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