[Resolved] Snapdeal.com — snapdeal cheating on me

kushsharma0090

from Delhi, Delhi

Address:

110045

Sir 3 months completed but not buddy can solve. 11 march 2019 am purchase a watch after 3 months watches damage some parts so watch is on warranty so i decide replace a match so am send a mail snapdeal to replacement. Sir snapdeal send a person to my home and collect a watch 18 august 2019. Sir today 3 completed no one pic my phone and not given me a watch sir this is totally forad. Sir am daily calling snapdeal but no one pic a call.. When someone pic a call tell me yours request under process, sir seriously 3 moths completed sir please help me..

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Jan 16, 2020

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Nov 18, 2019

Snapdeal.com Customer Care's response Hi Kush

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

Nov 18, 2019

Updated by kushsharma0090 Hi
Am attached the invoice and this is suborder id [protected] . this is order id [protected] please check it and get back to me..

Verified Support

Nov 19, 2019

Snapdeal.com Customer Care's response Hi Kush,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

Nov 21, 2019

Updated by kushsharma0090 Hi
48 hours complete how much time did you need because i want my watch back now because i like this watch .

Verified Support

Nov 25, 2019

Snapdeal.com Customer Care's response Hi Kush!

Please allow us sometime. We will connect with you at the earliest and help you out.

Thanks!
Snapdeal

Nov 26, 2019

Updated by kushsharma0090 Hi

Sir 96 days complete and you tell me some more times you need that's not fare because am very trouble now.
am given you only 2 days that's all otherwise am FIR file your against . I have a big proof this proof help me out for FIR.

Dec 08, 2019

Updated by kushsharma0090 snapdeal customer care daily call me 2 days me calling your account money come your money come why money not come why . when will come my money you fraud me ..

Verified Support

Dec 14, 2019

Snapdeal.com Customer Care's response Hi Kush!

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal