[Resolved]  Snapdeal.com — Snapdeal cheted their seller

Feb 07, 2017

Updated by vivek0209 Every seller please aware to sale the products on snap deal, they make fraud with seller. I am facing such issues . In one case they take the product and supplied the buyer and deny to make the payment to me(giving the excuse of late processing of order). In 2nd case the product of amount Rs. 13000/- misplaced by his courier partner. After giving the evidence of not receiving, he hold me for 6 month and confirm three times for payment and lastly not paid to me. In third case they make unwanted deduction from my COD account on the name of advertisement. In the last 8 month I lost approx. Rs. 42000/- and my valuable time, packaging material. After reviewing, I obs. that this his business, they bluff the seller and make more money. This the business of bluff.
So, I request every seller to avoid selling products on Snapdeal.
I am planning to take legal action against Snapdeal, if you are also cheated by snapdeal then send message on my whats no. [protected].

Regards,

Anand Enterprises
Seller Code: sec85

Feb 07, 2017

Updated by vivek0209 You wrote on 15 Jan, 2017 at 10:04PM
This is in reference to Ticket ID : 07070829
yet not received my payment.
Snapdeal replied on 21 Jan, 2017 at 11:21AM
Subject – Your Request for Proof of Delivery (POD) Underway

Dear Partner,

Greetings from Snapdeal!

We are working on this case ID. We would request you to wait for better resolution.

Suborder ID: [protected]

Thank you,
Puneet Maggo
SD Seller Help Advisor
You wrote on 22 Jan, 2017 at 12:53PM
What it means, you have already commit to make the payment three times but payment is still pending from your side, now again you are telling?????
You wrote on 25 Jan, 2017 at 09:58PM
I have not get any reply.
Snapdeal replied on 26 Jan, 2017 at 11:50AM
Subject -– Update | Confirmed Payment Not Received

Dear Partner,

Greetings from Snapdeal!

As per our telephonic conversation on your registered number [protected], we would like to inform you that we would not be able to reimburse the amount because after re-validation we found the product has been delivered to you from our end for the below mentioned. Please find the attachment below.

Thank you,
Puneet Maggo
SD Seller Help Advisor
Snapdeal replied on 26 Jan, 2017 at 11:52AM
Kindly ignore the previous mail


Subject - Update | Confirmed Payment Not Received

Dear Partner,

Greetings from Snapdeal!

As per our telephonic conversation on your registered number [protected], we would like to inform you that we would not be able to reimburse the amount because after re-validation we found the product has been delivered to you from our end for the below mentioned. Please find the attachment below.

Suborder ID: [protected]

Thank you,
Puneet Maggo
SD Seller Help Advisor
You wrote on 29 Jan, 2017 at 09:15PM
I take legal action against this order, you are bluffing the me and misguided me.
Snapdeal replied on 30 Jan, 2017 at 01:42PM
Subject – Your Request for Proof of Delivery (POD) Underway

Dear Partner,

Greetings from Snapdeal!

We are working on this case ID. We would request you to wait for better resolution.

Suborder ID: [protected]

We apologize for the inconvenience caused to you

Thank you,
Puneet Maggo
SD Seller Help Advisor

[protected]

Feb 07, 2017

Updated by vivek0209 Subject – Update | Confirmed Payment Not Received

Dear Partner,

Greetings from Snapdeal!

As per our telephonic conversation on your registered number [protected], we apologize for the delay in processing your payment for suborder ID [protected]. We are resolving this issue. Your payment will be credited in the next two payment cycles – i.e.,[protected] or[protected].

Thank you,
Kajal Choudhary
SD Seller Help Advisor
You wrote on 31 Dec, 2016 at 09:37AM
This is in reference to Ticket ID : 06596649
Still I have not get my payment.
You wrote on 31 Dec, 2016 at 10:28AM
As per your confirmation you will pay the payment against the above sub order ID up to 17.01.2017, if this time the payment has not been made by Snapdeal then we will take legal action against Snapdeal. Please consider this message as my primary notice.
Snapdeal replied on 6 Jan, 2017 at 11:19AM
Subject –- Update | Confirmed Payment Not Received

Dear Partner,

Greetings from Snapdeal!

We tried contacting you on your registered mobile number [protected] but there was no response from your end. We apologize for the delay in processing your payment for suborder ID [protected]. We are resolving this issue. Your payment will be credited in the next two payment cycles – i.e.,[protected] or[protected].

Thank you,
Suraj Dhama
SD Seller Help Advisor

Feb 07, 2017

Updated by vivek0209 Snapdeal replied on 31 Dec, 2016 at 01:09AM
Subject – Update | Confirmed Payment Not Received

Dear Partner,

Greetings from Snapdeal!

As per our telephonic conversation on your registered number [protected], we apologize for the delay in processing your payment for suborder ID [protected]. We are resolving this issue. Your payment will be credited in the next two payment cycles – i.e.,[protected] or[protected].

Thank you,
Kajal Choudhary
SD Seller Help Advisor
You wrote on 31 Dec, 2016 at 09:35AM
This is in reference to Ticket ID : 06914247
You have confirm for the payment against the above said sub order ID on dated 12.12.2017 to 17.12.2017 .Earlier you had confirmed for the pament against the sub order ID on dated 05.10.2016 to 12.1.2016. You are get fail to pay two times. Still yet I have not get my payment. I have alreDy make a call to sellers support and regularly they confirm for the payment but finally no payment get. Now I think you are bluffing your seller.

Feb 07, 2017

Updated by vivek0209 You wrote on 5 Dec, 2016 at 04:02AM
Dear Sir,

The order get cancell from buyer after the handover to courier and I have already create a dispute no 06767388 but yet I have not get my product return. Take necessary action.
Snapdeal replied on 6 Dec, 2016 at 12:30PM
Subject: Package Undelivered
Dear Partner,
Greetings from Snapdeal!

This is to inform you that we are getting it checked with our concerned team hence request you to wait for maximum 14 days.

Suborder ID: [protected]

Thank You,
Ali Nawaz
SD Seller Help Advisor
Snapdeal replied on 14 Dec, 2016 at 04:24AM
Subject: Package Undelivered
Dear Partner,
Greetings from Snapdeal!

This is to inform you that we have checked your shared manifest and found that manifest was generated on 07-Nov-2016 and shipment handover date is 16-Nov-2016. As per policy shipment should be handed over to courier within 48 hours of manifest generation date. As per policy we are unable to consider your dispute.

Suborder ID: [protected]

Thank You,
Ali Nawaz
SD Seller Help Advisor