[Resolved]  Snapdeal.com — snapdeal.com - duplicate & fake perfume fragrances - online fraud

Address:	122002
Website:	www.snapdeal.com

I have ordered perfumes
On snapdeal.com
Dated september 15th, 2018
Order id [protected]
Total amount of inr 2724/- prepaid

Details of perfumes with invoices follows:

(1) x (Bvlgari man in black edp[protected] ml (97156)
Invoice number :s994f8/18/1760
Amount paid: inr 1019/-

(1) x (Davidoff cool water wave edt, 125ml)
Invoice number :sd3a6a/18/4132
Amount paid: inr 497/-

(1) x (Lomani el paso edt perfume - 100 ml for men)
Invoice number :s94092/18/6755
Amount paid: inr 383/-

(1) x (Hugo red by hugo boss for men 150 ml)
Invoice no.: s43b08/18/3848
Amount paid: inr 869/-

I was happy ordering as there were hefty discounts. I received it in four intervals and was glad opening the perfumes, which was packed well but when i opened the box and sprayed the perfumes (Single time) on my hand to enjoy its fragrance, i was really disappointed and pissed off as the perfumes don't have that originality (No stick on time, smell vanishes in moments) and found to be fake, low quality with unnoticeable and cheap fragrance.
When, i received my first perfume, i got disappointed. I was still optimistic and decided to wait till the fourth perfume was delivered to me. But none of your perfumes stand up to the mark and not at all genuine.

I want snapdeal.com to take back these duplicate perfumes, refund back my money with a sorry note, as this cause inconvenience and the feeling of 'being cheated'.

Snapdeal has zero return policy on perfumes, but has a guarantee that the items are genuine. This has proven to be false - the perfumes were but cheap imitations and not genuine. I am unable to return the products due to the 0 returns policy on perfumes.

I have bought products before on snapdeal, and have received genuine products, which gave me the confidence to shop perfumes again with you.

However, it was not so this time. The products are not genuine and are fraudulent. I therefore trust you will initiate a retrun/refund of these products immediately.

Sincerely,

Online buyer