[Resolved]  Snapdeal.com — snapdeal.com snapdeal fraud online shopping lucky draw contest

Address:Pathanamthitta, Kerala

I received a certificate of achievement stating that i won rs 1, 00, 000/- (Rs one lakh) alongwith scratch card coupon and a letter with the terms and conditions for claiming the prize of 1 lakh rupees via post. It is stated in the letter that all the prize related information will only be available on the prize helpline number [protected] and not on the company's customer care number. They have requested rs 22000/- for gst and other charges to be send earlier.
I have credited the amount of rs 16000 to the given a/c no: after that accidentally i have search the site of snap deal and found that 11000 more complaints registered.

The sender's details are as follows:
For snapdeal.com
Prize department
Nalini ranjan avenue basantalla saha road, new alipore, kolkata-700053

From
Lovely r nair
Sreevihar
Thottabhagom po thiruvalla
+2 photos
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Mar 16, 2019
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Feb 13, 2019
Snapdeal.com Customer Care's response
Dear customer,

Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

Regards,
Team Snapdeal
Complaint comments 

Comments

first i got a call from fake number and then again by fake number...and then i called to snapdeal prize department...he said that you have the prize on your number...i got call from snapdeal bumber...the number is [protected]...what should i do know...please check it fast...they delay my prize to today...

Snapdeal.com Customer Care's response, Feb 14, 2019
Verified Support
Dear Ravi,

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Regards,
Team Snapdeal
snapdeal aniversery celbratin the company selected few of customers in random lucky draw contest this post to came to my address is this right r wrong?
Snapdeal.com Customer Care's response, Mar 18, 2019
Verified Support
Dear Satish,

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Regards,
Team Snapdeal

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