[Resolved] Snapdeal.com — snapdeal.com snapdeal fraud online shopping lucky draw contest | |||
I received a certificate of achievement stating that i won rs 1, 00, 000/- (Rs one lakh) alongwith scratch card coupon and a letter with the terms and conditions for claiming the prize of 1 lakh rupees via post. It is stated in the letter that all the prize related information will only be available on the prize helpline number [protected] and not on the company's customer care number. They have requested rs 22000/- for gst and other charges to be send earlier. I have credited the amount of rs 16000 to the given a/c no: after that accidentally i have search the site of snap deal and found that 11000 more complaints registered. The sender's details are as follows: For snapdeal.com Prize department Nalini ranjan avenue basantalla saha road, new alipore, kolkata-700053 From Lovely r nair Sreevihar Thottabhagom po thiruvalla Was this information helpful? | |||
Mar 16, 2019 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
snapdeal aniversery celbratin the company selected few of customers in random lucky draw contest this post to came to my address is this right r wrong?
Snapdeal.com Customer Care's response, Mar 18, 2019
Verified Support
71%
Complaints
14445
Pending
2758
Resolved
9447
+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
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Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.
Regards,
Team Snapdeal