Snapdeal.com — stc dth hd wifi set top box h-500 (life time free) fta multimedia player

Address:	West Tripura, Tripura, 799003
Website:	www.snapdeal.com

My name is Digbindu bhattacharjee, from Agartala Tripura perches one STC DTH HD WiFi Set Top Box H-500 (LIFE TIME FREE) FTA Multimedia Player, Order ID: [protected], Placed On 03 May, 2018, but order doesn't working, than i request to return & replace the product, it will be process, in my login id i have seen Return request under process10:43 PM, 15 May, 2018, but nobody can pickup my product till today, more than time i request to snap deal customer care through telephonic or through email, no response come from company, so i bound to go consumer complain. please take my issue ans necessary action soon.