[Resolved] Snapdeal.com — substandard shoes

[Resolved] Snapdeal.com — substandard shoes

M medical development and engineering from Mumbai, Maharashtra

I had ordered nike 2018 kwazi green running shoes. Order no [protected]. What i received were a pair of totally substandard local make shoes. I had paid the cod amount of rs 2899. I immediately complained to snap deal with the invoice and the pics of the shoes. A reverse pick up was arranged for the same. Now i get a message saying delivery is arranged from a different supplier. The delivery was attempted today, but i refused to take delivery as i am yet to receive the refund of the same order. How can i pay twice for the same product about which i have serious concerns? Expect an immediate refund of my entire amount Was this information helpful? No (0) Yes (0)
Feb 3, 2018 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Dec 26, 2017 Snapdeal.com Customer Care's response Dear customer (medical development), Thanks for reaching out to us. We care about your grievance and would request you to share your concern in detail along with your order ID, complaint no. and contact information with us at [protected]@snapdeal.com so that we may assist you. Regards, Team Snapdeal Verified Support Jan 03, 2018 Snapdeal.com Customer Care's response Hi customer (medical development), Hope you are doing good. We hope your concern is resolved. Please write to us at [protected]@snapdeal.com in case you need any assistance. Thanks, Team Snapdeal
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