[Resolved] Snapdeal.com — swipe konnect power 4g/refund/return

Proveen Kumar

from Muzaffarnagar, Uttar Pradesh

Address:

Muzaffarnagar, Uttar Pradesh, 251002

Hi
Sir my order i'd is [protected] and sub order code [protected]. I order swipe phone at 16 august and i got the phone then i had problems in that phone about heating and restarting itself. I complaint snapdeal they said the will quality check then they will replace and they did and sent me other phone and i got same heating and keyboard and restarting problem then again i call there they said send us we will refund you then i sent back in the same parking in i got the phone this time they said there is not a baarcode. We can't refund you. I said ok don't refund me but athletes solve the problem and repair it but they replied me we are doing work on your request and till now i didn't got my refund or phone. They said we already sent you.

Please solve my problem
Thanks

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Oct 22, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Sep 20, 2017

Snapdeal.com Customer Care's response Dear Proveen Kumar,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

Sep 20, 2017

Updated by Proveen Kumar I got the phone but still same problem with this hanging and touch not working properly.