[Resolved] Snapdeal.com — they don't respond to my registered return request

Sheshadri sarkar

from Agra, Uttar Pradesh

Address:	700129
Website:	snapdeal

I have registered a return request on 21st august & today is 31st august but there is no response i get from you. Why do u people cheated on your costomer? I[censored] dont want to return so tell it clearly why do u ignoring? My order id is [protected]. Order contains two product both are damaged & wrong product you send & now you are not responding to my mail & my request. Because you dont have any excuse thats why you are avoiding. There is no return or cancel on my previous order so you have no excuse to save that is why you ignoring my mails. Ok enough now you have done this few month back i have accepted it but not this time. It is my last warning to yoy.

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Oct 10, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Sep 01, 2018

Snapdeal.com Customer Care's response Hi Customer,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

Sep 03, 2018

Updated by Sheshadri sarkar i have heard this false commitment from you . no one should contact or called me. don't give fake or false promises

Verified Support

Sep 03, 2018

Snapdeal.com Customer Care's response Hi Customer,

Hope you are doing well.

We are re-escalating your issue to the concerned team and will get back to you soon.

Regards,
Team Snapdeal

Verified Support

Sep 04, 2018

Snapdeal.com Customer Care's response Dear Sheshadri,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal