[Resolved]  Snapdeal.com — too late delivery, tracking status not updated

Hello snapdeal,
I have been trying to reach you with emails, there is no update at all, it's been more than 4 days, still there is no update on my cart. Why is your services so late? Why do you guarantee to satisfy your customers, if you cant.

You guys reply, the courier services are working on it, when inquired they say they have not received from snapdeal.

Why not transparent???

Please mark my order id : [protected], [protected].

This is so disappointing.!!!
Was this information helpful?
No (0)
Yes (0)
Feb 8, 2019
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Jan 08, 2019
Snapdeal.com Customer Care's response
Hi Tapan,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information