[Resolved]  Snapdeal.com — wrong product delivered

I have ordered for a perfume of GOOD GIRL BLUE but I have been delivered some other perfume of COCO CHANEL. There is no way i could complain to the customer executive as only recorded calls are there.

Order ID - [protected]

Although, I have sent a mail to their [protected]@snapdeal.com, Still I am writing it here.

Now either I wan the ordered product or I want full amount paid in my bank amount and not as any snapdeal money. :(

Very disappointed wit the service of Snapdeal. This was the first time I was shopping with Snapdeal and after this would surely not recommend it to anyone.
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Jul 15, 2019
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Jun 10, 2019
Snapdeal.com Customer Care's response
Hi Ekta,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal
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