[Resolved] Snapdeal.com — wrong product of low cost received | |||||
I have ordered Shahnaz Husain Gold & Diamond Facial Kit (40g each) + Charcoal Mask Cream costing Rs. 285.00, but i have received Shahnaz Husain Gold Facial Kit 80g- Pack of 2 (40g Each)Rs. 197.00.Order ID: [protected] (1 Item)Suborder Id: [protected].i have returned the product, but what about my Rs. 253.00 which i have paid on cash on delivery. i have not received the real product nor my cash.pics attached of product received and returned. Was this information helpful? | |||||
Aug 24, 2018 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Jul 24, 2018 Snapdeal.com Customer Care's response Dear Ekhanshi, Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. Regards, Team Snapdeal | |||||
 Add a Comment | |||||
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
71%
Complaints
14445
Pending
2758
Resolved
9447
+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
View all Snapdeal.com contact information
Post your Comment