[Resolved] Snapdeal.com — wrong shoes deliver
Ananitadayma13 on Dec 13, 2017
Hello sir, my name is Anita. Here I'm gonna tell you the whole story of fraud. Sir On 8 Dec. I ordered Nike air max blue colour shoe for my brother's birthday. But I got totally different shoes. It's colour is gray and also used and dirty shoe. And it's not at all Nike shoe. It's some kind of air shoe which Have worst qUality. I raised a request for return/replacement and one of the courier boy came to pick it up today 13 Dec. But he deny me to pick this one. And he told me that you should raise another complain. Tell me sir how many days I should wait? Please sir help me out for this issue and take a strict action against snapdeal. If such type of fraud doing with people then how can we trust On online shopping. And courier boy not allowing to open this package in the front of Him on delivery time. It means he was faulty and now I unable to raise a new request for pickup in snap deal app.
Complaint marked as Resolved Dec 22, 2017
Thank God. ..eventually I go refund. now I learnt a lesson that don't by shoes item from online shopping. Thank you so much .i Genuinely appreciate your service. It creates faith on you.
[Dec 14, 2017] Snapdeal.com customer support has been notified about the posted complaint.
Verified SupportSnapdeal.com Customer Care's response, Dec 15, 2017
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at firstname.lastname@example.org.
Verified SupportSnapdeal.com Customer Care's response, Dec 23, 2017
Hope you are doing well.
Our team is working on your concern and would get in touch with you at the earliest. We request your cooperation in the interim.
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